A native of Croatia on the Adriatic Coast, Maksim was just eighteen years old when he emigrated to Milan, Italy to study. Whilst studying he worked in some of Italy’s finest resort destinations including Lake Garda and Madonna Di Campiglio. Once he finished his studies, he spent eleven years honing his skills in the Park Hyatt Milano as a Concierge and Concierge Assistant Manager. Impressively, Maksim has been a member of Les Clefs d’Or since 2008 and was elected as one of the five best concierges in Milan by Where Magazine in 2012. Before moving to Muckross Park Hotel, Maksim managed the Italian Quintessentially Office as Head of Operations.