Frequently Asked Questions
Regular queries about our rooms
Can I check-in online?
Online Check In is only available within 7 days prior to check-in date. Guests need to enter their surname and reservation number to check-in and prepay online prior to arrival. Check in is only available from the hotel specific check-in time. Terms and conditions apply. Blackout dates may apply.
Is breakfast included in my reservation?
Yes, full breakfast is included for all hotel guests. This is served in Yew Tree Restaurant from 07:30 – 10:30 am.
Are there power adaptors in my bedroom?
No, but power adaptors are available from Guest Relations or Reception and are suitable for guests from North America or Europe.
Do bedrooms have air conditioning?
Yes, all bedrooms have a choice of climate control including air conditioning.
Is WiFi available?
Yes, Wi-Fi is available throughout the hotel and is free of charge. You can connect to up to 4 devices to the internet.
Do all bedrooms have separate baths and showers?
No. Only our Superior King Rooms & Suites offer separate bath and walk-in showers.
