Front Office Manager
Born and raised in Killarney, Shane previously worked in The Great Southern for four years, followed by Aghadoe Heights Hotel for an additional seven. In February 2020, Shane will celebrate his eighth year in Muckross Park Hotel & Spa. Formerly a student of Cert. (Failté Ireland), Shane studied Hospitality. He received the NTCB award for best exam results in his year.
He joined the Muckross Team as Assistant Bar Manager. As his skillset developed so did his responsibility. Over the years, Shane has attained the roles of Bar Manager, Front Desk Manager and now Front Office Manager. Another award was added to Shane’s collection when he won ‘Manager of the Year’ at Muckross in 2017. Shane hopes to develop a front office team that is known for their love of hospitality and professionalism in their workplace, while providing exceptional customer service on a consistent basis.
When Shane isn’t taking care of our guests in Muckross Park Hotel, he is spending time with his wife of eight years, his daughter and two dogs.