Head of Reservations
Caroline is one of our longest serving team members. She began her career in the hotel in 2006 in Molly Darcy’s, now known as Major Colgan’s. After a successful year, Caroline transferred to reception. Five years later, Caroline was promoted to Front Office & Reservations Supervisor. Her hard work and dedication was rewarded when she was promoted to Head of Reservations. Caroline’s work ethic is renowned around the hotel and receives recognition regularly from hotel guests. She won ‘Employee of the Year’ in 2016 for her role in Front Office.
In her spare time, Caroline travels and surveys the newest hotels and restaurants. If you’re ever in need of a recommendation, Caroline is the best person to ask.